QuickScan ACS Resources and Support

Welcome to QuickScan ACS resources and support.

Want more information about the QuickScan ACS aperture card scanner or need help with yours? Choose an option below to get started.

 

Tameran-QuickScan-ACS-Aperture-Card-Scanner

  • High Quality Scanning to Digital Archive or to Print
  • Single Card Feed
  • Scan or Print in Under 10 Seconds
  • 138 Megapixel Imaging Capability
  • Bitonal and Greyscale Imaging
  • Easy User Interface
  • Convenient/Portable

 

QuickScan-ACS-aperture-card-scanner

Free Download: 
QuickScan ACS Spec Sheet

QuickScan-ACS-Spec-Sheet

Make your conversion project a success.

Our ultra-fast, high-resolution scanning technologies give you the power to access and share your technical documents anywhere, anytime-on the go, in the cloud or on the Web. Whether you need to convert one aperture card at a time or thousands, we have the best scanning solutions, services and support to fit your needs.

Get the QuickScan ACS Specification Sheet and learn:

QuickScan ACS technical information

Installation information

Free Download: 
QuickScan ACS Brochure

QuickScan-ACS-Brochure

Make your conversion project a success.

Our ultra-fast, high-resolution scanning technologies give you the power to access and share your technical documents anywhere, anytime-on the go, in the cloud or on the Web. Whether you need to convert one aperture card at a time or thousands, we have the best scanning solutions, services and support to fit your needs.

Get the QuickScan ACS Brochure and learn:

How to get the highest resolution images possible

What makes QuickScan the perfect fit?

How to quickly scan, share and print anywhere

Why a universal scanner is a waste of money

SmartWarranty extended coverage plan

Tameran Smart Warranty is an extended protection plan for software and hardware solutions. Keep your product running smoothly and protect it from expensive time and material repairs. By continuing the protection you had during the original warranty period, you will receive expert service and support straight from us.

 One-stop support directly from Tameran

 Tameran hardware coverage

 Software support and updates

 Convenient phone and e-mail support

 Depot repair of any equipment failures

Get SmartWarranty Now

Tameran-Smart-Warranty

Tameran-Smart-Assist

SmartAssist training and support

Tameran Smart Assist is additional training and product support you can purchase for Tameran software and hardware solutions. This includes onsite or Web-based training and product support for your specific application.

Whether additional training is needed right after installation, when personnel changes are made or when you have a snag in operations, our experts are ready to assist with your software and equipment needs.

 Onsite or Web-based training and product support

 One stop assistance from Tameran experts

 Wide range of offerings for businesses of any size

Get SmartAssist Now

Q: What information do I need prior to calling Tameran Customer Support?

A: Please have the following information available when contacting Tameran Customer Support with a service question or request:

  • Equipment type (brand, model)
  • Equipment serial number
  • Software name and version
  • Physical address of the equipment
  • Detailed description of any errors or what the operator was doing when the error occurred
  • Contact information

Q: Where can I find the serial number for my equipment?

A: It varies per product:

  • For aperture card scanners – serial number can be found on the rear of the machine
  • For wide format paper folders – serial number can be found under the bridge on the right side of the machine
  • For wide format paper stackers – serial number can be found on the front of the transport assembly

Q: Does my software have a serial number? If so, where can I find it?

A: Only the ImagePrep Series has a serial number. It can be found on the dongle key fob.

Q: How do I know if I have a maintenance agreement with Tameran?

A: Contact Tameran at either 866-502-5825, or email us at support@tameran.com.

Q: My C-Series Aperture Card Scanner will not power on.

A: The QuickScan or C-Series scanners power on only after you have started the QuickScan or C-Series software.

For any other questions that were not answered on this page, please contact Tameran Customer Support at 866-502-5825.

For immediate Technical Support questions, please contact us:

Phone: 866-502-5825

E-mail: support@tameran.com

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